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| Content Guidelines |
| All services provided by Davro Solutions may
be used for lawful purposes only. Transmission, storage and/or
presentation of any information, data or material in violation
the law is prohibited. This includes, but is not limited
to: copyrighted material, material we judge to be threatening
or obscene, or may subject us to liability, or which may violate
this AUP. The subscriber agrees to indemnify and hold
harmless Davro Solutions and its employees from any claims
resulting from the use of the service which damages the subscriber
or any other party. |
| We support the uncensored flow of information
and ideas and do not actively monitor subscriber activity under
normal circumstances. However, in accordance with our AUP (Acceptable
Use Policy), we may ask the subscriper remove any materials
that, in our sole discretion, may be illegal, may subject us
to liability, or which may violate this AUP. Davro Solutions.
may cooperate with legal authorities and/or third parties in
the investigation of any suspected or alleged crime or civil
wrongdoing. Your violation of this AUP may result in the suspension
or immediate termination of either your Davro Solutions WITHOUT
PRIOR NOTICE. |
| Also prohibited are sites that promote any
illegal activity or present content that may be damaging to
Davro Solutions servers or any other server on the internet. |
| Links to such illegal or damaging materials
are also prohibited. |
Examples of unacceptable content or links
to unacceptable content:
- Pirated software
- Hacker programs or archives
- Warez sites
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| Davro Solutions will be the sole arbiter as
to what constitutes a violation of these provisions. |
| Commercial Advertising
and/or Email |
| E-mail / News Bombing with the intent to impede
another person's use of electronic mail services or news or
any other service will result in the immediate termination
of the offending account. |
| Unsolicited commercial e-mail / Unsolicited
bulk e-mail (SPAM) Use of the Davro Solutions service to transmit
any unsolicited commercial or unsolicited bulk e-mail is expressly
prohibited. Violations of this type will result in the immediate
termination of the offending Davro Solutions account. |
| Anyone hosting websites or services on our server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice. |
| Chat rooms |
| We support and allow ONLY the
chat rooms that MAY be included in your cPanel
package. |
| IRC |
| We DO NOT allow IRC or IRC bots to be operated
on our servers. |
| Server Abuse |
| Any attempt to undermine or cause harm to
a server or customer of Davro Solutions is strictly prohibited. |
| Refusal of Service |
| We reserve the right to refuse, cancel, or
suspend service to any person or company at our sole discretion,
at any time. |
| Limitation of Liability |
| Davro Solutions shall not be responsible for
any claimed damages, including incidental and consequential
damages, which may arise from Davro Solutions servers going
off-line or being unavailable for any reason whatsoever. Furthermore,
Davro Solutions shall not be responsible for any claimed damages,
including incidental or consequential damages, resulting from
the corruption or deletion of any web site from one of Davro
Solutions servers. All damages shall be limited to the
immediate termination of service. |
| Violations of these Acceptable Uses Policies
should be referred to: abuse@davro-hosting.com |
| All complaints will be investigated promptly. |
| Failure to follow any term or condition will
be grounds for immediate account deactivation. |
| Disclaimer |
| Davro Solutions can not be held liable for
system downtime, crashes or data loss. Davro Solutions can
not be held liable for any predicted estimate of profits in
which a client would have gained if their site was operational
or in any way functioning. Certain services provided by
Davro Solutions are resold. Thus, certain equipment, routing,
software, and programming used by Davro Solutions may not be
directly owned or written by Davro Solutions. Moreover,
Davro Solutions holds no responsibility for the use of our
clients accounts. If any terms or conditions are failed to
be followed, the account in question will be automatically
deactivated immediately and without notice. Davro Solutions
reserves the right to remove any account without advanced notice
for any reason without restitution as determined by Davro Solutions. |
| Account Billing |
| BE SURE to abide by the Davro Solutions Acceptable
Use Policy and it's terms of service. Failure to comply WILL
RESULT in IMMEDIATE account termination without restitution.
NOTE: All accounts will automatically be re-billed for an additional
hosting term unless a request for account cancellation is submitted
by the account holder no less than 5 calendar days prior
to the expiration date of the expiring hosting term. |
| IN THE EVENT an account can not be successfully
re-billed by 7 days after its due date, it
WILL be suspended until such time as ALL billing for the account
can be satisfied. This will also include a delinquent account
reactivation fee in addition to any charges that may be due
for a new account hosting period. |
| Delinquent Accounts: There is a $15 CDN reactivation
Fee charged for ALL accounts with billing delinquencies. The
account MUST be brought current BEFORE the account will be
un-suspended. |
| If the billing for an account cannot be satisfied
within 10 calendar days following suspension, the account will
be cancelled for non-payment deleting all files from our servers. |
| Account Charge Back |
| In the event of a charge back by a credit
card company (or similar action by another payment provider
allowed by us) in connection with the payments toward your
account, you agree and acknowledge that your account will be
IMMEDIATELY SUSPENDED WITHOUT NOTICE. |
| We will reinstate your account solely at our
discretion, and subject to our receipt of the charged back
amount in addition to our reinstatement fee, currently set
at CDN $50. If the account is not reinstated within 10 calendar
days, the account will be cancelled deleting all files from
our servers. |
| All cancellation requests **must be** submitted
via the Online Support Center in the form of a support request
ticket. We DO NOT accept cancellation requests to be submitted
by telephone or by email. |
| This requirement is to protect the interests
of the account holder from unauthorized submissions by devious
parties. |
| NOTE: All requests for account upgrades/downgrades
**must be** submitted via the Online
Support Center. We DO NOT accept account upgrade requests
to be submitted by telephone or by email. |
| This requirement is to protect the interests
of the account holder from unauthorized submissions by devious
parties. IT IS the customers responsibility to maintain accurate
and current billing information for their account. Billing
information can be updated via a link at the Online Support
Center, or by the link located in your client control panel. |
| 30 Day Money Back Guarantee |
| Davro Solutions offers our hosting customers
a 30 day money back guarantee if the customer is unsatisfied. We will not refund the first payment under the "Money Back Guarantee" unless there is evidence that there was a problem with our service. We do not refund to client(s) who are looking for 30 days of free Hosting. |
| All hosting payments to Davro Solutions are
non-refundable except the first payment which carries a 30
day money back gurantee |
| Clients who
abuse Davro Solutions Terms and Acceptable Use Policy are
not eligable for a refund |
| Redirection or linking to another website
or server containing materials prohibited by Davro Solutions
is prohibited. It is the reseller's responsibility to delete
closed accounts, or any resold account in violation of Davro
Solutions policies. |
| Announcements |
| We reserve the right to distribute information
to you that is pertinent to the quality or operation of our
services and those of our service partners. These announcements
will be predominately informative in nature and may include
notices describing changes, upgrades, new products or other
information to add security or to enhance your identity on
the Internet. |
| Account Activation |
| By ordering services and activating your account
with Davro Solutions, you agree to all terms of service and
disclaimer as outlined above. Upon requesting an account activation,
you are required to accept these policies, guidelines, and
disclaimer and a copy of your acceptance is forwarded along
with your activation request to be maintained within your account
file. |
| Should you choose not to accept these terms,
no service of any kind will be provided to you by Davro Solutions.
After acceptance of these terms and service is provided, if
at any time you choose to not accept these terms as outlined,
your service will be immediately terminated without notice. |
| Davro Solutions retains the right to change
any or all of the above Policies, Guidelines, and Disclaimer
at any time and without notification. |
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